I came across an interesting press release on MarketWatch about McDonald’s 2011 sustainability strategy. The document attempted to describe the fast food chain’s “commitment to mainstreaming sustainability for customers through the company’s actions and collaboration with suppliers, experts, and the food industry as a whole.” Just as we’ve done (briefly) here, the press release quoted significant lengths of writing from McDonald’s 2011 Sustainability Scorecard.
I assume the decision to directly quote the scorecard is related to the idea that the scorecard doesn’t go into much detail about McDonald’s real sustainability efforts. Reading through the quotations, I have difficulty determining what McDonald’s plans to do and how that relates to corporate sustainability. For example, the first important citation about McDonald’s sustainability plan discusses how the company intends to include fruit in every Happy Meal served in the U.S. and Latin America. Boy, McDonald’s was really hit hard by Morgan Spurlock’s documentary “Super Size Me” — yes, serving fruit will be healthy, but how does that relate to sustainability?
Perhaps we need to take a step back. What is sustainability? In most references, people associate sustainability with steps toward environmental preservation. I think McDonald’s uses sustainability as it was originally intended – that is, the capacity to endure. OK, that makes sense. McDonald’s executives were worried after “Super Size Me” came out that McDonald’s business would go out the window. To make the company more sustainable, they came out with healthier food options. To prevent customers from worrying about calories and health-related issues (and corresponding decline in sales), McDonald’s started pushing healthier meal plans to encourage customers to continue eating there. OK, I’ll give them that.
Then we get to the part about Environmental Responsibility. The press release indicates that McDonald’s has “developed stronger energy-related metrics” and that “nine major markets made significant improvements in energy data gathering and reporting capabilities.” Unfortunately, that’s all that’s said about that bullet point. I’d be interested in learning about these energy-related metrics and data gathering. What factors are they measuring? What results are they seeing? How is that changing supply chain procedures? What results are they seeing, based on these changes? Where are they publishing these reports?
The next bullet point about environmental responsibility discusses that “more than 90 pieces of more energy-efficient equipment” has been available to McDonald’s. I’m not entirely sure what that means. Perhaps more important, the press release notes that “the company made available for purchase” these 90 pieces of equipment. Who are they selling the equipment to? This is poorly phrased. This bullet point goes on to say that the restaurant is making simple improvements like using “energy-efficient lighting with newer tools such as occupancy sensors.” OK, there we go. We finally get a little bit more information. Unfortunately, that’s where it ends.
In conclusion, McDonald’s executives want the company to last. They have assembled a 2011 Sustainability Scorecard that vaguely highlights the actions the company wants to take in five priority areas, three of those being environmental responsibility, employment experience, and community involvement. Upon reading the citations under the latter two categories, it sounds like the action items are surprisingly detailed and potentially effective. It’s peculiar that the environmental responsibility category is so vague. It makes one think that McDonald’s isn’t too familiar with environmental sustainability, too far beyond energy-efficient lighting. There are certainly other steps to be taken to achieve environmental sustainability. Hopefully the 2012 Sustainability Scorecard will go into more detail, in regard to environmental responsibility.
I feel confident that McDonald’s will stick around. Providing healthy food options, promoting diversity among employees, and participating in community service will certainly benefit the company’s overall sustainability. In terms of environmental responsibility, I hope to see some improvement in the future. Now is the time for companies to tackle environmental sustainability head-on and make a difference. Once McDonald’s gets a good grasp of corporate sustainability, it will be unstoppable.